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Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services
  • To provide our Users with ongoing customer assistance and technical support
  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations

How do we stop, use, share and disclose your personal information?

Our company is hosted on the Shopify platform. Shopify provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Shopify and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

We use cookies for important reasons, such as:

  • To provide a great experience for visitors and customers
  • To monitor and analyze the performance, operation and effectiveness of our platform
  • To ensure our platform is secure and safe to use

We use the following cookies on our website:
Cookie Name: XSRF-TOKENPurpose: Used for security reasonsDuration: SessionCookie Type: Essential
Cookie Name: hsPurpose: Used for security reasonsDuration: SessionCookie Type: Essential
Cookie Name: svSessionPurpose: Used in connection with user loginDuration: 2 yearsCookie Type: Essential
Cookie Name: SSR-cachingPurpose: Used to indicate the system from which the site was renderedDuration: 1 minuteCookie Type: Essential
Cookie Name: _wixCIDXPurpose: Used for system monitoring/debuggingDuration: 3 monthsCookie Type: Essential
Cookie Name: _wix_browser_sessPurpose: Used for system monitoring/debuggingDuration: SessionCookie Type: Essential
Cookie Name: consent-policyPurpose: Used for cookie banner parametersDuration: 12 monthsCookie Type: EssentialCookie Name: smSessionPurpose: Used to identify logged in site membersDuration: SessionCookie Type: Essential
Cookie Name: TS*Purpose: Used for security and anti-fraud reasonsDuration: SessionCookie Type: Essential
Cookie Name: bSessionPurpose: Used for system effectiveness measurementDuration: 30 minutesCookie Type: EssentialCookie Name: fedops.logger.sessionIdPurpose: Used for stability/effectiveness measurementDuration: 12 monthsCookie Type: Essential
Cookie Name: wixLanguagePurpose: Used on multilingual websites to save user language preferenceDuration: 12 monthsCookie Type: Functional

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at info@incapriswim.com.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Your Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@incapriswim.com.